Services

Since 1989 Cameo has been dedicated to delivering a first class post warranty, white label hardware support solution, to channel partners throughout the UK, filling customers with the confidence that Cameo is with them every step of the way.

Cameo’s experienced team deliver a premium service throughout, with complete focus on meeting the customers requirements.

Because of these qualities and the attention to detail, Cameo is now an established organisation and the leading IT hardware support company, that covers the UK and Ireland. Cameo provides a first class service to each and every one of its customers.

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Cameo 360° Support

Cameo’s unique 360 support package can be tailored to the customers needs and maintenance requirements.

This approach shows Cameo’s support capabilities and how all aspects of hardware maintenance are covered.

Hardware Support

Cameo’s hardware support services are managed and delivered through a one-call service, by our onsite technical Support Team.

Our network of accredited field engineers are ready to assist, 24/7, to provide an efficient and responsive multi-vendor support solution, for our re-sellers and their consumers, providing a one-call service. This allows for an increase in efficiency and superior customer service by eliminating ‘callbacks’ to customers and ensuring issues are resolved at the first point of contact.

Our services include:

  • UK, Ireland and mainland Europe coverage
  • One-call service
  • Network, Server and Storage Support
  • Printer support
  • Nationwide spares locations
  • Large network of skilled and accredited field based engineers
  • 24/7 Technical Support Team
  • Service Delivery Management
  • Remote and on-site troubleshooting services

Inventory Support

The Cameo team, has developed a product forecasting tool, for both individual units and spare parts.

Allowing for Cameo to accurately predict stock levels for the clients estate lists. Ensuring SLA’s are met through the application of contract specific risk management, whilst costs are kept to a minimum.

Through our close working relationship with our logistic partners we are able to deliver a efficient seamless service, to meet specific customer requirements.

Parts Sales

Cameo prides itself on delivering an unmatched quality of service, shipping items throughout the day from our range of national stocking locations across our current and growing customer network. This level of service and attention to detail puts Cameo at the forefront of the industry giving you an on demand parts supply service understanding your SLA requirements..

UPS Support & Battery Backup

Cameo offers a full UPS Maintenance service, including new batteries, installation and disposal of used batteries. Cameo prides itself in specialising in a service that is a rarity to find within the industry.

Our in-house team of support engineers and battery technicians are trained across a platform of power back-up brands. Our comprehensive support covers both parts and engineering support providing a one-call service.

Cameo are one of the leading companies in the UK, who offer an IT & UPS Maintenance combined service package within our 360 support.

Engineering Services

Cameo’s network of accredited engineers are readily available throughout the UK and Ireland to help complete various tasks and services.

  • Installation
  • Decommission Requirements
  • Project Management
  • System Integration

Call Cameo today on 0330 0584 224 or let us call you back...